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With the aim of improvement and development, the Sperm Class Analyzer® has an annual maintenance service.
| Free SCA® Maintenance for the first year when you purchase an SCA® CASA System. |
It is advisable for all users to sign the SCA® maintenance contract and have the rights to download the ultimate software version available and receive technical support.
Some advantages of the software updates:
Compatibility with latest Windows versions. Compatibility with new digital cameras. Improvement of the analysis algorithms. New features, including user´s suggestions. Bugs fixingMore information:
SCA® Maintenance main advantages
SCA® Maintenance main advantages
| Software update Free download of the last software version available. It includes improvements, adaptation to new operating systems, norms and scientific developments. Microptic engineers will support the correct installation and configuration. |
| Technical support Available by phone, on-line or remote control. Office hours (Monday to Thursday 8:30-13:30, 15:00-18:00, Friday 8:30-13:30, CET). |
| Access to mySCA All information needed for the ISO 15189:2007 accreditation. Unlimited space to upload captured sessions, reports and videos. Unlimited space to attach the SCA® database (only for SCA® dataShare users). Free access to webinars, tutorials and courses. mySCA website: https://mysca.micropticsl.com |
| Customized report It includes the modification/creation of a personalized report (except for Production editions). |
| Renewal of the installation certificate The system calibration and configurations are revised and a new installation certificate is provided. |
| External Quality Control Certificate Access to the motility, concentration and morphology images to make an external quality control and obtain a quality certificate for each SCA® user. |
| Replacement of the digital camera in case of malfunction Digital cameras provided by Microptic have 3 years guarantee. In case of malfunction during the period of guarantee, the cost of the reparation and the shipment of replacement digital camera are included. After 3 years the cost of the reparation is not included. |
